SAP Business One integration

Your customer requests, handled in SAP Business One.

ORKEST reads your customers’ emails (orders, quotes, price requests, availability, questions) and prepares the right action in SAP Business One, with your customers, your items and your prices.

Try it with a real email Watch the demo

Why connect Orkest Order to SAP Business One?

  • Integrated through SAP interfaces

    Orkest Order connects to SAP Business One through its standard interfaces, such as the Service Layer, without modifying your database.

  • Business partners and items recognised

    Requests are linked to the right business partner and to your item numbers, even when the customer uses their own codes.

  • Terms checked

    Prices, discounts and quantities are checked against your SAP data before the order or quote is created.

How it works with SAP Business One.

  1. 01

    Receive

    Your customers write as usual: email, PDF, Excel or free text.

  2. 02

    Read

    ORKEST understands the request: order, quote, price, availability or question.

  3. 03

    Check

    Customers, items, prices and stock are retrieved from SAP Business One. Anomalies are flagged.

  4. 04

    Create

    The right action is prepared in SAP Business One: order, quote or reply.

What ORKEST prepares in SAP Business One.

  • Orders, linked to the right customer
  • Quotes, with your items and your prices
  • Price and availability replies
  • Product questions, sorted and tracked
  • Anomalies, flagged to your team

Accepted request formats

Emails, native or scanned PDFs, Excel, CSV and free text. Your customers don’t have to change a thing.

Guide

Also for your quote requests

Orkest Order analyses the quote requests you receive and prepares the response with the items, prices and availability from SAP Business One.

Discover quote request handling

Frequently asked questions

Your questions, answered.

Does Orkest Order work with SAP Business One on HANA and SQL Server?

Compatibility depends on the interfaces available on your installation. We check it with you, or with your SAP partner, during setup.

Do we need to involve our SAP partner?

Not necessarily. Depending on your configuration, access to the SAP Business One interfaces is enough. We can work with your partner if needed.

Does Orkest Order handle multiple SAP companies?

Yes. With the Pro plan, each order or quote is created in the right company database.

Do my customers have to change the way they write to us?

No. They keep sending their requests just as they do today, in their usual formats.

How much does the SAP Business One integration cost?

The integration is included in every plan, from €59 per month. Setup starts at €290, or is free depending on the plan and volume.

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Ready to simplify your customer communications?

Test ORKEST with a real request and SAP Business One.

Order, quote, price, availability or question: see how ORKEST interprets it.

Test an email