Orkest Order

Your customers write.
ORKEST takes care of the rest.

Orders, quotes, price requests, availability, product questions… ORKEST understands your customers’ emails and prepares the right action in your ERP.

Your teams only deal with what genuinely needs their attention.

Try it with a real email See how it works
  • OrdersCreated in the ERP
  • QuotesPrepared automatically
  • Price & availabilityFaster replies
  • QuestionsSorted and handled

One inbox, many kinds of request

One platform for all
your customer requests.

ORKEST works out what your customer wants, retrieves the right data and automatically prepares the right action.

  • Order

    “Could you deliver 12 cases to us by Friday?”

    • Customer identified
    • Items recognised
    • Order prepared

  • Quote request

    “Could you price up these 8 items for me?”

    • Items recognised
    • Prices retrieved
    • Quote prepared

  • Price request

    “What’s your price for 50 units?”

    • Customer price
    • Applicable discount
    • Suggested reply

  • Availability

    “Do you still have this item in stock?”

    • Stock checked
    • Lead time, if any
    • Reply ready

  • Product question

    “Does this model come in 30 cm?”

    • Catalogue searched
    • Alternatives suggested
    • Reply prepared

ORKEST first understands the intent.
Then it runs the right workflow.

A simple, effective process

Stop handling
every email by hand.

A request comes in. ORKEST identifies what the customer wants, retrieves the right data and prepares the corresponding action.

  1. 01

    Understands the request

    Order, quote, price, stock, question…

  2. 02

    Finds the context

    Customer, items, prices, history, habits.

  3. 03

    Executes or prepares

    ERP order, quote, reply, task or alert.

  4. 04

    Only calls on you when necessary

    Unknown item, inconsistent price, missing information…

Seeing beats reading

See what
ORKEST understands.

A real example of a customer request and the reply prepared by ORKEST.

ORKEST learns from your customers

ORKEST understands how
each customer works.

Every correction makes ORKEST smarter. Each customer’s references, habits, pack sizes and specific rules are gradually learnt.

Your emails, our integrations

ORKEST works between your customers and your tools.

You keep your tools. ORKEST connects the rest. See all integrations

Sources (customers)

  • Email
  • PDF
  • Excel
  • Portal
  • WhatsApp
  • API

Your ERP

Designed for B2B distribution

Real-world use cases
in your sector.

  • Drinks

    Orders, prices, stock, restocking.

  • Food

    Quotes, prices, availability.

  • Hygiene

    Orders, references, lead times.

  • Industry

    Technical references, quotes, prices.

  • Building materials

    Quotes, pack sizes, delivery.

  • Professional equipment

    Orders, availability, after-sales.

Plans that fit your volume

Simple, transparent pricing.

Starter

59€ /month

  • Up to 100 requests/month
  • Orders, quotes, prices
  • Email connection
  • Standard support
Get started
Most popular

Business

119€ /month

  • Up to 500 requests/month
  • Exception handling
  • Customer memory
  • Priority support
Get started

Pro

199€ /month

  • Up to 1,500 requests/month
  • Advanced rules
  • Multiple mailboxes
  • Advanced memory
  • Dedicated support
Get started

Volume

From299€ /month

  • 3,000+ requests/month
  • Custom connectors
  • SLA and onboarding
  • Volume pricing
Contact us

Ready to simplify your customer communications?

Test ORKEST with a real customer email.

Order, quote, price, availability or question: see how ORKEST interprets it.

Test an email