Sage integration

Your customer requests, handled in Sage.

ORKEST reads your customers’ emails (orders, quotes, price requests, availability, questions) and prepares the right action in Sage, with your customers, your items and your prices.

Why connect Orkest Order to Sage?

  • Tailored to your version of Sage

    Depending on your Sage solution, integration is done via connector, API or file import. We choose the most reliable method for your installation.

  • Item references recognised

    Orkest Order matches your customers’ descriptions to your Sage item codes, even when they differ.

  • Checked before import

    Price discrepancies, unknown references and unusual quantities are flagged before anything is created.

How it works with Sage.

  1. 01

    Receive

    Your customers write as usual: email, PDF, Excel or free text.

  2. 02

    Read

    ORKEST understands the request: order, quote, price, availability or question.

  3. 03

    Check

    Customers, items, prices and stock are retrieved from Sage. Anomalies are flagged.

  4. 04

    Create

    The right action is prepared in Sage: order, quote or reply.

What ORKEST prepares in Sage.

  • Orders, linked to the right customer
  • Quotes, with your items and your prices
  • Price and availability replies
  • Product questions, sorted and tracked
  • Anomalies, flagged to your team

Accepted request formats

Emails, native or scanned PDFs, Excel, CSV and free text. Your customers don’t have to change a thing.

Guide

Also for your quote requests

Orkest Order analyses the quote requests you receive and prepares the response with the items, prices and availability from Sage.

Discover quote request handling

Frequently asked questions

Your questions, answered.

Which Sage solutions are compatible?

Orkest Order works with the main Sage sales management solutions. The integration method depends on your version and is confirmed during an initial call.

Do I need to change my Sage settings?

No. Orkest Order uses your customer file, items and prices exactly as they are today.

Can I test before committing?

Yes. Send us a real customer request: you’ll see the extracted result within minutes, with no commitment.

Do my customers have to change the way they write to us?

No. They keep sending their requests just as they do today, in their usual formats.

How much does the Sage integration cost?

The integration is included in every plan, from €59 per month. Setup starts at €290, or is free depending on the plan and volume.

Ready to simplify your customer communications?

Test ORKEST with a real request and Sage.

Order, quote, price, availability or question: see how ORKEST interprets it.

Test an email