Comparisons
Orkest Order
vs template-based OCR.
Traditional OCR reads fixed zones on a document. Orkest Order’s AI understands the request, whatever its layout.
Point-by-point comparison
| Criterion | Orkest Order | Template-based OCR |
|---|---|---|
| Accepted order formats | YesEmail, native or scanned PDFs, Excel, CSV, free text | PartialPDFs and images, based on predefined templates |
| Change for your customers | YesNone | PartialNone, as long as the format doesn’t change |
| Setup | YesConfiguration, testing and training handled for you | PartialOne template to create per customer format |
| Maintenance | YesNo templates to maintain | NoEvery layout change breaks the template |
| Exception handling | YesAnomalies flagged for validation | PartialMisread fields to correct by hand |
| Cost | YesFrom €59 per month | PartialLicence and configuration time |
| Scalability | YesFrom 100 to over 3,000 customer requests per month | NoLimited by the number of templates |
When template-based OCR is enough
For a small number of document formats that are identical and stable over time.
When to choose Orkest Order
When every customer has their own purchase order, requests also arrive by email or Excel, and you don’t want to maintain templates.
See all integrationsFrequently asked questions
Your questions, answered.
What is the difference between OCR and AI?
OCR recognises characters in predefined zones, which requires one template per format. AI understands what the document means and finds the customer, items and quantities whatever the layout.
Does Orkest Order read scanned PDFs?
Yes, both native PDFs and scanned documents are supported.
Ready to simplify your customer communications?
Test ORKEST with a real customer email.
Order, quote, price, availability or question: see how ORKEST interprets it.