Comparisons
Orkest Order
vs EDI.
EDI is reliable, but every customer has to be equipped for it. Orkest Order automates orders and requests the way they already arrive.
Point-by-point comparison
| Criterion | Orkest Order | EDI |
|---|---|---|
| Accepted order formats | YesEmail, native or scanned PDFs, Excel, CSV, free text | NoStandardised EDI messages only |
| Change for your customers | YesNone | NoEvery customer must be equipped and connected |
| Setup | YesConfiguration, testing and training handled for you | NoOne project per customer, often lengthy |
| Maintenance | YesNo templates to maintain | PartialConnections and mappings to maintain |
| Exception handling | YesAnomalies flagged for validation | PartialTechnical rejections to deal with |
| Cost | YesFrom €59 per month | PartialSubscription, connections and per-partner costs |
| Scalability | YesFrom 100 to over 3,000 customer requests per month | YesVery good, for equipped partners |
When to choose EDI
For very high-volume key accounts that require it or already have an EDI platform.
When to choose Orkest Order
For most of your customers, who will never move to EDI: Orkest Order processes their orders and requests in their usual formats. The two approaches complement each other.
See all integrationsFrequently asked questions
Your questions, answered.
Does Orkest Order replace EDI?
No, it complements it: EDI for equipped partners, Orkest Order for every request received by email, PDF or Excel.
Do my customers need to install anything?
No. They keep sending their requests just as they do today.
Ready to simplify your customer communications?
Test ORKEST with a real customer email.
Order, quote, price, availability or question: see how ORKEST interprets it.